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Client Success Story: Rachel and Charlie
Following their experience with the team, we caught up with Rachel and Charlie, clients who worked with Matthew and Andrew to sell on the East side of Madison and to buy in DeForest. Check out the interview below to hear about their experience!
Who are Rachel and Charlie?
Rachel and Charlie had bought their first home a couple of years ago and enjoyed their time there! Earlier this year, they realized they wanted to size up their home and find one that fit their current needs and life style!
While casually scrolling homes online, they found one that caught their eye in DeForest — a home with character and land! They were very familiar with Matt Winzenried Real Estate Partners because their sister is our Marketing Specialist here! While they'd known our team for a while, this was their first time working with us to buy and sell. Read on to hear from them about their experience!
Why did you decide to buy and sell? How did you know it was the right time?
We were outgrowing our home, and wanted something unique and spacious. While we weren’t on a serious hunt for a new house, and weren’t quite ready to sell, after seeing the home and hearing Matthew’s thoughts it just felt right to us, and clear that this new home was where we were supposed to be.
What were you most nervous or concerned about in the process?
We felt the most nervous about the selling process, since we’d never sold a home before! Andrew made the process so simple and clear and required very little of us to get our house up on the market. He made sure we were equipped with what we needed and the team’s turnaround time was amazing.
What were you looking for in a real estate agent?
We told Matthew we were looking for someone prompt, clear, and honest. We wanted someone who would tell us the honest truth all of the time and we certainly felt like we got that with him. We never felt led astray and always felt like he had our best interest in mind.
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Why did you ultimately choose Matthew and Andrew to be your real estate agents?
They both were so responsive, kind, and clear. The process can be so confusing and overwhelming but they both assured us every time we had a question and always made time to talk us through decisions we had to make. Plus they were fun to be around!
What stood out to you during the process of buying a home and selling a home?
The team’s overall communication. We never wondered where we were at in the process and never felt like we were waiting for anyone to reply or find an answer to a question for us. This team is SOLID!
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Do you have any advice for someone who's thinking about selling and buying a home?
Talk to an agent first. Don’t feel like you need to do all the research yourself or find the answer to questions on your own. Once we finally sat down and talked to Matthew and Andrew, our goals and expectations became perfectly clear and we knew how to move forward.
Would you hire Matt Winzenried Real Estate Partners again (if you needed to)?
100%. We honestly can’t imagine doing real estate with any other group. We loved the team approach, because they could bounce ideas off each other, and they collectively have so much experience! Everyone was so kind and welcoming and made us feel heard.
Thank you, Rachel and Charlie, it was such a pleasure working with you!
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