Client Success Story: Kaylee and Mitch

Following their experience with the team, we caught up with Kaylee and Mitch, clients who worked with both Matt and Kenny to sell their Madison area home and buy a home in Fitchburg. Follow along in the interview below to hear about their experience.

Who are Kaylee and Mitch?

Matt helped Kaylee and Mitch to find their first home a couple of years go in the Rocky Bluff neighborhood.  Last year, they realized their family was starting to grow out of their first home. They reached back out to us to start the search for a home with more space for their growing family and to begin the process of selling. Kenny worked with them to find a great home in Fitchburg and Matt helped them sell their home. There are a lot of moving pieces when buying and selling at the same time and thankfully we were able to have it all align to help Kaylee and Mitch! 

Why did you decide to buy and sell? How did you know it was the right time?

“With a growing family we started to outgrow our previous home. We knew it was time to start looking for a new house. We had our house prepared and ready to be sold as soon as we had an accepted offer on a house.”

Were you most nervous or concerned about in the process?

“Trying to buy a house during a competitive market with low inventory was very daunting and at times we would question whether we’d find a house. It was definitely worth the wait and MWREP helped us stay the course. We had never sold a house so the whole process was new to us.”

What were you looking for in a real estate agent?

“We were wanting an experienced realtor that could help us buy and sell our home in a competitive market. We always had full confidence in the MWREP team, no matter who we were working with throughout the entire process. We also wanted a realtor that was paying attention to our specific needs (size, budget, etc) and MWREP created a personalized experience.”

Why did you ultimately choose Matt & Kenny to be your real estate agents?

“We have developed a relationship with Matt and his team. We used MWREP when we bought our first house and can’t imagine going with anyone else.”

What stood out to you during the process?

“We appreciated MWREP’s guidance and patience as our plans pivoted throughout our buying process. MWREP always remained optimistic and encouraging when we felt more discouraged. We were confident that MWREP would handle all the critical details with buying and selling which removed any extra anxiousness and stress. MWREP is truly a team and they all work together to make the process seamless.”

What advice do you have for someone who’s thinking about buying or selling a home?

“Never hesitate to ask questions – whether they seem big or small. Good communication with your realtor is key (no pun intended) to ensure a smooth process when buying or selling a house.”

Would you hire MWREP again?

“Yes – we will always use MWREP and continue to refer family and friends to Matt and his team. MWREP has many years of experience but they remember to treat you like it’s your first experience. They walk you through each step and are always reachable.”

Thank you, Kaylee and Mitch, it was such a pleasure working with you!

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